You can learn more from our asked questions
We offer the best service in UAE and make your living happier and comfortable.
General Information
We offer a wide range of cleaning services including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and specialized services such as carpet cleaning and window washing
We provide cleaning services to clients in Dubai. Please contact us to verify if we serve your specific location.
You can book our services online through our website, by phone, or via email. Simply provide us with the details of your cleaning needs, and we will schedule a convenient time for you
Our services are available from Monday to Saturday, 8:00 AM to 6:00 PM. We also offer flexible hours for special requests
Pricing and Payment
Our pricing varies depending on the type and scope of the service required. Please visit our pricing page or contact us for a detailed quote.
Yes, we offer various discounts and promotions throughout the year. Please contact us for more info.
We accept cash and electronic payments such as payment link by ADCB. Payment is due upon completion of the service.
We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid any cancellation fees.
Service Details
To ensure our team can work efficiently, we ask that you tidy up personal items and secure any valuables. This allows us to focus on delivering a thorough cleaning.
No, you do not need to be home during the cleaning. Many of our clients provide us with access instructions, and we will securely lock up after completing the service.
We use eco-friendly and non-toxic cleaning products to ensure the safety of your home and family. Our team is equipped with the latest cleaning tools and technology.
Yes, we are happy to accommodate any special requests you may have. Please inform us of your preferences when scheduling your service.
Staff and Security
Yes, all of our cleaners undergo thorough background checks before joining our team. Your safety and security are our top priorities.
Our cleaners receive comprehensive training to ensure they meet our high standards of service. Additionally, we are fully insured for your peace of mind.
We strive for 100% customer satisfaction. If you are not completely satisfied with our service, please contact us within 24 hours, and we will address any concerns promptly.
Special Requests and Policies
Yes, we understand the importance of consistency and will do our best to assign the same cleaner to your home for each visit.
Yes, we offer green cleaning options using environmentally friendly products. Please let us know if you prefer this option when booking your service.
Our team is pet-friendly and will ensure your pets are comfortable during the cleaning process. Please inform us of any special instructions regarding your pets.
We value your feedback and encourage you to share your thoughts with us. You can provide feedback through our website, via email, or by phone.
Contact Us
You can contact our customer support team by phone at +971-523172200, by email at stainsawaycleaners@gmail.com, or through our website's contact form. We are here to assist you with any questions or concerns.
For more information, please visit our website or follow us on social media for updates and news.
Thank you for choosing our cleaning company. We look forward to serving you!
Thank you for choosing our cleaning company. We look forward to serving you!